Become A Patient

Become A Patient

Everyone is welcome as a patient at CHC. Everyone deserves access to high quality care and to live their healthiest life.

Community Health Connections (CHC) is a multi-site, non-profit health care center offering walk in urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral and mental health services for children and adults, substance use disorder treatment, specialty services including optometry eye care, optical shop, acupuncturenutrition consultations and podiatry. CHC is mission-driven, providing compassionate, high quality health care regardless of income or health insurance status. CHC has five locations within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts. 

What Should I Expect As A New Patient? 

High quality, compassionate care as soon as you walk through our doors.  

How Do I Become A New Patient? 

To become a patient you will need to fill out New Patient Forms.

You can either fill out those forms online or you can stop at any of our locations and request a new patient packet and make an appointment.

You may also contact our Patient Call Center at 978-878-8100.

Directly below, you will find New Patient Forms to click on and fill out online.

These forms are available in English, Spanish and Portuguese. 

Once you have successfully filled out the forms and submitted online, you will receive an email confirmation that your forms have been submitted to CHC from AssureSign. (Please check your junk/spam folders for confirmation email.) 

You will receive a phone call within 5 business days or sooner from CHC to set-up your first appointment.

If you have any questions, please call our Patient Call Center at 978-878-8100.

If you don't have insurance, the Patient Services team can be reached by calling the main CHC number 978-878-8100 and choosing option 6 for health insurance enrollment.

We look forward to taking great care of you and your family!

How Do I Stay In Touch With My Provider?

You can sign on to our MyChart Patient Portal to connect with your provider and access your medical record.

MyChart* helps you conveniently manage care for yourself and your family members by connecting you to your medical, behavioral health, and optometry care at Community Health Connections whenever you need it.** 

With MyChart, you can see lab or test results, ask non-urgent medical questions to your provider, send photos and documents, schedule or cancel appointments, and more!

*CHC shares the Epic/MyChart Electronic Medical Record with the UMass Memorial Health Care (UMMHC) system in order to facilitate inpatient and outpatient care. CHC is not affiliated with UMMHC and your communications are with your CHC provider team only.

**If you are having a medical emergency, please call 911.