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AFTER HOURS: Call 978-878-8100 if you need clinical advice or call 911 in case of emergency.
For the safety & well-being of our staff, patients and visitors, if you are sick, coughing or sneezing, please wear a mask. Our front desk staff members have masks. Just ask!
Fitchburg Urgent Care @ACTION Community Health Center, 130 Water Street is now open 7 days a week! Monday-Friday, 7:30am-7:30pm, Saturday & Sunday, 9:00am-5:00pm
CHC offices will be CLOSED on November 28th & 29th. Urgent Care will be closed on November 28th and OPEN on Friday, November 29th. Click for URGENT CARE HOURS.
Leominster Urgent Care is open to the public! Monday-Friday, 7:30am-7:30pm, Saturday, 9:00am-5:00pm. Closed on Sundays. Call 978-410-6111
Gardner Urgent Care is open to the public! Monday-Friday, 7:30am-7:30pm, Saturday & Sunday, 9:00am-5:00pm. Call 978-410-6111
AFTER HOURS: Call 978-878-8100 if you need clinical advice or call 911 in case of emergency.
(Accessible Comprehensive Treatment in Our Neighborhoods)
Operates in full dedication to comprehensive and integrated medical, dental, behavioral health, and substance use treatment services to those who are homeless and in unstable housing situations.
CHC has had a dedicated practice for the homeless and those in unstable housing for over ten (10) years which evolved from a mobile-based unit.
* Due to the demand for health care services in the community, ACTION has had a permanent location at 130 Water Street for the past three years, which was selected due to its accessibility by public transportation and proximity to stores that can supply basic needs.ACTION’s HUB program is open five days a week for four hours - 8 am to 12 pm - offering showers, coffee, breakfast, and to-go bags of healthy snacks to anyone who needs the services.
For the past decade, ACTION has been developing and executing strategy around enhanced outreach needs for the Homeless/Public Housing population in Fitchburg and the surrounding area as well as for multicultural comprehensive health services. Our care teams go out to meet people where they are, whether it’s under bridges, in encampments, or anywhere else they hear someone is in need of health care support.
We bring supplies and care directly to individuals, and invest a great deal of time conversing with people to best assess basic needs and care as well as start building trust. Many members of our care teams have been with CHC for years and/or are from this area, which helps strengthen our comradery with the community and makes us ever-mindful of offering empathy, understanding, and cultural connection for our patient populations.
Once individuals get to know CHC and our care teams and decide to become patients, they are welcomed as they are. Their treatment begins with understanding a patient’s needs on a holistic level. It is this practice of cultural humility that allows the experienced team of care providers at CHC’s ACTION site to see a patient, assess and appreciate their life circumstances, and work with the patient to provide care of physical, emotional, and basic needs to progress overall care and wellbeing. No one is turned away.
