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ACTION CHC

ACTION CHC

Homeless & Publically Housed Services

  • In 2025, CHC served 48,487 patients across all sites through 213,576 in-person and telehealth visits.

2025 Statistics

  • 7,792 of our patients (16.07%) qualifying for Public Housing Primary Care (PHPC)
  • 8,153 of our patients (16.81%) qualifying for Health Care for the Homeless (HCH), and
  • 27,746 of our patients (57.22%) reporting income at or below 100% of the Federal Poverty Guideline. 

 

ACTION Community Health Center & Urgent Care Center

(Accessible Comprehensive Treatment in Our Neighborhoods)
130 Water Street, Fitchburg
 

Evolving from mobile-based units, Community Health Connections ACTION Community Health & Urgent Care Center, located on Water Street has served as a dedicated practice for the homeless and those in unstable housing for over ten years.

At ACTION, Community Health Connections provides integrated medical, dental, behavioral health and substance use treatment services, along with additional support services that helps individuals experiencing homelessness meet their basic healthcare needs, enabling them to improve their health and overall well-being.

How Does The Program Work?

Community Health Connections's experienced care team at ACTION welcomes individuals and families, as they are. No one is turned away. Services are available to everyone, without an appointment.

From the moment an individual walks through our doors seeking services, our care team begins by listening - with empathy and respect - so that we can deliver holistic, culturally responsive care that fosters trust and connection.

In addition to providing patient centered medical, urgent care, dental, behavioral health and substance use treatment at ACTION, Community Health Connections also offers the following services:

  • Application Assistance for housing, food stamps (SNAP) & financial assistance (DTA).
  • Health Insurance Enrollment Assistance. (MassHealth/Health SafetyNet, CHIP, SACA)
  • Referrals to community resources.
  • Rehab & Detox referrals and admissions.
  • Transportation assistance to CHC appointments and other treatment programs.
  • Showers & personal hygiene items.