What is Telehealth?

  • Telehealth allows you to meet with your provider using your phone, computer, or other device.

What services at CHC use Telehealth?

  • Some of our Medical and Behavioral Health providers use telehealth. Check with your provider to see if they offer telehealth visits and/or if your next visit is able to be through telehealth.

How can I prepare for my visit?

  • Make sure you know how to connect to your telehealth visit using your phone, computer, or other device.
  • You will likely need internet access or a data plan on your phone to connect to your visit.
  • Write your questions down before your visit.
  • Make sure you are sitting in a comfortable and private area.
  • Have a pen and paper with you to write notes.

What happens during the visit?

  • Your provider will ask questions just like during a typical face-to-face visit.
  • Share information about your health, such as new or existing concerns.
  • Ask questions if you do not understand or need more information
Contents adapted from the Primary Care Development Corporation Telehealth for Patients Info Sheet provided by Community Care Cooperative and the Massachusetts League of Community Health Centers.