MyChart - Connecting patients and provider care teams

You can manage your health 24/7

At Community Health Connections (CHC) we believe that staying connected to your healthcare should be simple, secure and available whenever you need it. That's why we encourage all our patients to sign up with MyChart, CHC’s secure patient portal.

I’m Kelley Prendergast, PA-C, Associate Medical Director. I have been with CHC for over 20 years. I see it daily - giving patients access to this technology truly improves their health and helps them reach the best possible outcomes. I encourage all of my patients to experience the convenience and connection to me that MyChart provides and here are just a few of the reasons:

• Communicate directly with me (non-urgent questions)
• Request medication refills
• View test results (anytime and from anywhere)
• Schedule, reschedule or cancel appointments
• Pay co-pays and bills
• Save time when you arrive by pre-checking in for your appointments
• Download forms & records (This is especially convenient for parents)

I would say the most popular features my patients use are:

Sending me a non-urgent message – We all do it, go to an appointment and then remember after we have left, to ask a question. With MyChart you can send me a secure message right away, I read it and respond, so nothing gets missed.

Medication renewal requests - You no longer have to sit in a phone queue. All you need to do is submit a request via MyChart and this can be done 24/7, at your convenience. The request comes to me, so I can quickly process the request and if there are any questions, I can send you a message.

Make, cancel or rebook appointments - Life gets busy. You may realize you will be on vacation and have an appointment scheduled. With MyChart it's quick and easy for my patients to cancel and rebook for a better time, without needing to call the office and they can do it at any time of day or day of the week.

View test results - When it comes to lab work MyChart can provide peace of mind. I review lab results with my patients through MyChart. Having access to test results right away allows my patients to compare past results to current results. If they have follow-up questions that were not addressed when I reached out to them, they can send me a message.

At its core, MyChart is more than just a secure patient portal. It's a partner in your healthcare because it gives both the providers and patients the tools to be actively involved and informed.

Health care doesn't just happen during an appointment; it happens every day. MyChart is more than just a tool, it’s a true partner and connection in your care.

Secure patient portals are the future of healthcare, and this technology is getting more comprehensive every day. Now is the time to get familiar with it. It’s easy to download the app and sign up!

Take control of your health while staying closely connected to your provider care team.

YouTube Video explaining MyChart: MyChart - Epic's Patient to Provider Portal

Download the App: MyChart on the App Store or MyChart - Apps on Google Play